Intake Coordinator/Office Manager - Partial Hospitalization Programs

New Startup Program -- Lowell


Bournewood Health Systems is establishing partial hospital programs in the Lowell area, and we are seeking an Intake Coordinator/Office Manager.  The incumbent’s prime responsibilities will be  to register patients for Ambulatory Services. Checks benefits and schedules appointments.  Obtain documentation for billing, maintain medical record documentation for patient records and answers phones.

Bournewood Health Systems is dedicated to providing quality, evidence-based and person-centered treatment for people with mental health and substance use conditions in a safe and respectful environment in partnership with the individuals and families we serve, focusing on support, hope and recovery.

Bournewood is committed to a philosophy and an environment of care in which we treat people with dignity, respect and mutuality; protect their rights; provide the best care possible; support them in returning to their natural communities; and include patients and families as partners in their treatment. Our philosophy stands for providing a safe and therapeutic environment for patients, families and staff in which restraint and seclusion are prevented through the use of a range of resources and tools. All Bournewood employees are educated in and support this philosophy. All candidates must be able and willing to promote the values of trauma-informed and patient-centered care. 

Salary:  Negotiable

Start Date:  ASAP

​Openings:   full time position

Location:   Lowell, MA

Qualifications:  Candidates must have strong organizational and interpersonal skills, and the ability to multitask in a fast paced environment.  You must have experience in office management, or in a hospital admissions department. The successful candidate will have excellent communication skills, knowledge of mental health insurance standards, and proficient computer skills. High school or equivalent is required; a degree in business administration is preferred. 


Apply Online: If you are interested in this position, please complete an Application Form.



If you have any questions about this position, contact Human Resources at (

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